2. korak -Konzalting – Customer service excellence
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development
Prilagođena rješenja
Oblikujemo naše radionice i za organizacije i za pojedince, prilagođavajući sadržaj specifičnim potrebama i postavljenim izazovima
Molim dodatne informacijeIzvrsnost u prodaji
Pomno obrađujemo svaki korak u procesu rada - procjena, razvoj, primjena i procjena postignute promjene.
Globalni pristup
Pomažemo vašim timovima a granice za nas nisu problem - ako imate više timova u nekoliko zemalja, mi smo vaš izbor
Sektori industrije
Razumijemo izazove s kojima se susreću naši partneri u specifičnim industrijskim sektorima. Više od 60 godina našeg iskustva zajedno sa stručnošću naših konzultanata omogućava nam da budemo vaš broj 1 partner.
Naš pristup
Sales Strength Analysis
Evaluate the strengths and areas of improvement of your sales organization.
Poslovne simulacije
Train your people to make the right decisions to improve business performance.
Iskustvo digitalnog učenja
Discover an effective and engaging learning experience based on our 4 steps learning process and on the 70/20/10 model with high-impact learning built on group dynamics, collaborative and mentoring capabilities.
”Mercuri were instrumental in guiding and training us to The Kramp Way of Selling that now makes our sales team a USP for our customers”
Tko smo
Tko smo i koju vrijednost nudimo
Mi smo stručnjaci u prodajnoj učinkovitosti koji omogućavaju postizanje najboljih rezultata kroz rad s prodajnim timovima i razvojem procesa rada. U radu s našim partnerima koristimo prilagođenja rješenja s ciljem povećanja prodajnih rezultata i postizanja prodajnje izvrsnosti.
VišeNovosti i uvidi
Five ways you can use social media to sell more
It is now official. As companies, world over, rushed to embrace social media, sceptics have wondered if all that posting,
6 keys to establish successful sales teams in foreign cultures
It should feel like a joyous occasion. Your company is so successful that it has decided to expand its reach
Motivacijski crtani film
3. korak – Trening – Customer service excellence
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development
Mercuri Social Selling Program can increase your understanding of how to improve your company’s social selling success
Social selling is not a fad. Sales people who use social selling have 51% more meetings with higher chances of
A need for real Sales Transformation
Mercuri International’s latest global research study shows how companies today face increasingly demanding and knowledgeable customers and that there is
Rezultati istraživanja Mercuri Internationala 2017.g.
Mercuri International’s new Sales Evaluator can help your sales force development initiatives deliver
The findings of Mercuri International’s Sales Excellence Survey 2017, show that top performer companies excelling in sales, invest a significantly
More happy clients
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
Electrolux
"At Toyota, we place high demands on our leaders and therefore we have very high demands on the consultants we work with in leadership development. Mercuri has become a close partner in our pan-European leadership program and is appreciated by all our participating leaders. In addition to having a high uniform level of their deliveries, they are very easy to work with and take clear responsibility and ownership for their parts in the program"
Fredrik Fjellstedt
Toyota
"We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year."
Dan Buckingham
Virgin Holidays
Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed by:
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